Rafał Zińczuk

Rafał has over 20 years of experience in banking, including retail banking, private banking, and SMEs; financial advisory; and renewable energy, mainly photovoltaics. He has spent 15 years in high-level managerial positions as a managing director of business areas and an operational director.

He has worked in organizations at different stages of development: in start-up ventures, co-creating them until maturity (Expander, Open Finance, Noble Bank); in Polish and international corporations (BNP Paribas SA, GNB SA) where he managed existing structures and created new functional units from scratch. He also has experience working with medium-sized family businesses.

He has carried out organizational transformations involving hundreds of employees. He played a significant role in many mergers and acquisitions of organized parts of the enterprise. He implemented digital transformations, developed and integrated IT systems, and realized many projects worth several million PLN. He optimized organizations, processes, and operational activities, implementing continuous improvement programs.

He managed a cost budget of up to 20M EUR annually. He has significant skills in managing processes with large quantitative volumes and large units (>1,000 people), with SSC/BPO and Contact Centre character. He built and managed PMO structures.

Rafał is a graduate of the Warsaw School of Economics. He completed the Management® program at ICAN Institute and postgraduate studies in Renewable Energy at the Warsaw University of Technology Business School. He communicates in Polish, English, Spanish, and Russian.

He is a Certified GROWING PAINS STRATEGY® Advisor.