Michał Kot

Michał is an experienced manager who combines a strong understanding of social trends and processes with a particular focus on understanding customer needs and interpreting numerical data to draw conclusions.

He has 18 years of business experience in telecommunications, IT, sales, marketing, and market research. For 13 years, he was associated with Polkomtel SA, where he:

Co-created the methodology for analyzing customer profitability, segments, sales channels, etc. in the emerging mobile telecommunications market in Poland.

Was responsible for developing the MVNO market, building numerous new business models, and achieving and maintaining a leading position in the MVNO market in Poland.

Established the foundations of new business lines based on customer knowledge.

As a member of the Management Board of PGE Systemy SA, he developed ICT CUW in the largest energy group in Poland, leading to its design and measurement of service processes for the entire capital group. He was also responsible for areas such as cybersecurity, process quality assurance, system and application development, and digitization.

Over the past 2 years, he has built the POKOLENIA Institute, the most recognizable Polish demographic and social think tank, creating a professional team and the foundations of a smoothly operating organization.

He is a Certified Advisor of the GROWING PAINS STRATEGY®